Privacy Policy

Information stored on your phone

The app stores the following information locally:

• Two partner names
• Each partner’s answers from the listening test
• The alarm sound both partners confirm
• Saved alarm schedules and settings
• The free-month start and end dates

This information is used to suggest an alarm sound, show the saved setup, manage the free-access period, and schedule alarms through your phone’s alarm system. It is not used for advertising, tracking, or a medical assessment. The app does not record audio or request microphone access.

Android: Partner names, listening answers, and custom alarm labels use storage that becomes available after you first unlock the phone following a restart. A separate, minimal alarm-delivery record is available before that first unlock so the app can recover schedules; it contains timing and sound settings, not partner names, listening answers, or custom labels. Android cloud backup is disabled for the app.

Sharing

Couples Alarm does not upload partner profiles, listening answers, or saved alarms to its servers. Alarm schedules are passed to Apple’s or Android’s alarm system on your phone for delivery. Android alarm notifications use generic text on the locked screen; your phone’s notification and lock-screen settings also control what is visible.

If you choose to share a match from Android, the shared text includes both partner names and roles, the match frequency code, and sound style. It is handed to the sharing app you select; review the content and recipient before sending. That service processes anything you send under its own policies.

Purchases and store services

Purchases use Apple’s App Store on iPhone and Google Play Billing on Android. The store handles payment through your store account; Couples Alarm does not receive your payment-card details.

The Android app contacts Google Play to load prices, check or restore purchase access, and acknowledge completed purchases. This exchanges product and purchase information, including a purchase token and purchase status, with Google. Google may also process account, device, and technical information to provide and protect its services under its Privacy Policy. Partner names, listening answers, and alarm labels are not included in the app’s billing requests. Store billing is not covered by the statement that your setup stays on your phone.

Google Play Billing also sends Google technical diagnostics about billing API use and results, connection and error information, app and device context such as app and Android versions, and a random reference used to associate billing events. Google uses this logging to monitor billing performance and analyze errors. Events can be stored in a local queue before upload; this is separate from your locally saved profiles and alarms. The app does not include partner names, listening answers, or alarm details in this billing logging.

Store purchase records are managed separately from your local setup. Erasing setup does not delete a purchase or the store’s records; use the applicable store’s account, purchase, and privacy controls for those records.

Android beta access and earlier applications

To join the Android beta, follow the two links on the beta page: join the Couples Alarm Android Beta Google Group, then opt in on Google Play. The website does not ask you to submit an email address or other signup information. The group allows you to join without organizer approval; no confirmation email is required. The website does not automatically join the group or opt you in on Google Play. Joining the group does not begin the required test participation period; that begins when you opt in on Google Play.

Earlier website applications remain stored privately in Supabase on behalf of Couples Alarm. They include the email address, signup time, and signup-notice version provided in the previous forms, and may include device details, age confirmation, testing commitment, contact consent, and optional interests. These responses are retained to organize access and contact applicants about the beta; they are not published or used for marketing. Supabase may process technical request information to operate and secure the service under its Privacy Policy. Contact Couples Alarm Support with questions or to request deletion of an earlier application.

Earlier applications submitted through the previous Google Form remain stored in Google Forms; they have not been moved to the website database. Google processes information for that service under its Privacy Policy.

When joining the Couples Alarm Android Beta Google Group, use the same Google account you use in the Play Store. Google processes your account, device, and technical information for that service under its Privacy Policy. Joining the group does not send your partner names, listening answers, alarms, or app setup to Couples Alarm, and does not by itself opt you into the Google Play test.

Group membership and your member email address are visible to Couples Alarm’s group owners so they can limit the Google Play closed test to members. Under the current group settings, member email addresses and the member directory are not visible to other members. Do not post personal or alarm information in the group.

Android reviews

After you stop a saved alarm that was actually ringing, or after the same enabled alarm has stayed unchanged and scheduled for at least 120 hours, the Android app may ask Google Play to show its review card. Stopping an alarm does not tell the app whether it woke anyone. Google Play decides whether to show the card; Couples Alarm cannot tell whether it appeared or whether you submitted a review.

If you choose to rate or review the app, Google Play handles your rating and optional written review under Google’s Privacy Policy. A submitted review may be public on Play, or shared privately with Couples Alarm during a closed test. You can delete it through your Google Play Store or Google Account. The app does not include partner names, listening answers, or alarm details in its review request, and does not store your rating or review text.

Support email

On iPhone, Feedback & Support opens an email composer. On Android, use Settings → Email Support to open your email app. The editable message includes the app version and iOS or Android version. No profile, alarm, listening, or attachment data is added. Review the message before choosing Send; opening the composer does not send it.

Your email provider and the support inbox provider process the message according to their policies. Your email address and the information you choose to include may be retained as needed to respond and maintain support history; they are not used for advertising or tracking. Reply to the support conversation to request deletion.

Optional iPhone diagnostics

In iPhone version 1.0.4 and later, Settings → Diagnostic Information → Review & email diagnostics lets you review a technical report before choosing to share it with support. It includes app and iOS versions, device model, time zone, technical alarm IDs, alarm times and selected tone filenames, alarm permission and current system alarm state, and current power and app audio-route information.

The report also includes at most 80 technical events from the last seven days, such as scheduling results, observed alarm-state changes, Stop actions, and app activity. This history is stored locally and excluded from device backups. Older events are excluded when read and removed on subsequent writes. Clear diagnostic history removes retained events without changing your setup or alarms; Erase All Data also clears them.

The report excludes partner names, alarm labels, listening measurements, recordings, account information, and unique device identifiers. It cannot determine what anyone heard or recover events that were never recorded. Current media volume is not the system alarm volume.

Nothing is sent automatically. Email diagnostics prepares a text attachment for Couples Alarm Support; you choose whether to send it. If Mail is unavailable, the share sheet provides the report to the app or destination you select. The email-provider handling, support retention, and deletion-request terms in the Support email section apply to shared reports.

Partnership and creator inquiries

The Work with us form asks for your name, business email, inquiry category and idea, with an optional organization or channel URL and audience description. When available, submitting the form sends these details to Supabase for private storage on behalf of Couples Alarm, together with the submission time, a random reference number and the notice version. We use them to review your proposal and reply about it. Submitting does not enroll you in an affiliate program or subscribe you to a newsletter.

Resend notifications contain only the reference and a link to a private review area, not your contact details or message. The form does not send its contents to analytics or include them in application logs. Supabase may process technical request information to operate and secure the service under its Privacy Policy; Resend processes notifications under its Privacy Policy.

Do not include health or client information, mailing lists or payment details. Inquiry records are deleted after 90 days without substantive contact, by an hourly cleanup. A substantive follow-up starts a new 90-day period; merely viewing an inquiry or retrying its submission does not. Service-provider backups expire on their own schedules. To ask about or request deletion of an inquiry, contact Couples Alarm Support and provide your reference if available. If you email us instead, the support email terms above apply.

Optional feedback form

If you submit the feedback form, your selected answers, optional comments, optional build number, submission time, and a random reference number are sent to Supabase and stored on behalf of Couples Alarm. A supported iPhone app link also fills in the app version, build, iOS version, and form entry point shown on the form. Android test-build links include app and Android versions in the URL fragment, but the current form does not automatically attach that Android context to a submission. Use Email Support if you want to include your Android version. The form does not ask for your name or email address, create an account, use analytics, or use the answers for advertising or tracking.

After Supabase stores a response, Resend notifies Couples Alarm Support with only its random reference number and a link to the private feedback dashboard; feedback answers are not included in that email. Resend processes the notification delivery under its Privacy Policy.

Do not include partner names, alarm schedules, frequencies, listening observations, health information, or diagnoses. Supabase may process technical request information needed to operate and secure the service under its Privacy Policy. Email support with your reference number to request deletion of a feedback response.

Website analytics

This website counts page views and clicks on our App Store links so we know which pages help people find the app. Counting is done by Couples Alarm directly, without Google Analytics or any other advertising or analytics company. The apps do not send in-app activity to this page counter. Opening a public website page from the app is a website visit and is covered by this section.

We use no cookies and no browser storage for these counts, and do not follow you to another website. For each event we record the event type, page address, referring website host if there was one, the time, and an approved campaign label when present. We do not record full referring URLs, arbitrary query parameters, or listening answers. An App Store click is not proof of a download.

On supported browsers we also count whether at least half of an App Store link appeared in the visible page, and whether the page accumulated 10 seconds while visible. Each signal is sent at most once per page load; hidden-tab time is excluded. We record only a broad browser device hint (Apple mobile, Android, desktop or unknown), not your raw browser identification string, model or operating-system version. These hints cannot establish app compatibility, and page visibility does not establish attention or motivation. We do not record scrolling paths, keystrokes, form content or a replay of your visit. Independent random event tokens exist only in memory; only a daily scrambled version is stored to prevent duplicate diagnostic events. They do not link events into a session.

Your IP address is never stored. To tell roughly how many different people visited rather than how many pages were opened, we convert your IP address and browser type into a scrambled code using a secret ingredient that changes every day. The code cannot be turned back into your IP address, and because the ingredient changes daily, tomorrow's code for the same person is different and cannot be matched to today's. Visitor counts are approximate for exactly that reason: visiting on two days counts twice.

These counts are stored by Supabase on behalf of Couples Alarm under its Privacy Policy, and are reviewed as aggregate totals. Source labels in our App Store links also let Apple report campaign results subject to its reporting thresholds. The compatibility preview still keeps every listening answer in your browser without sending it anywhere.

If your browser sends a Do Not Track signal, no request is made at all. Any content blocker will also stop it.

Removing information

Delete an alarm from the alarm list to remove it. To remove both profiles, listening results, the saved sound, and all saved wake alarms, choose Settings → Erase All Data on iPhone or Settings → Erase Setup & Alarms on Android, then confirm. Retake listening test keeps alarms saved but pauses them until you finish setup again.

iPhone: Deleting the app removes setup data. Free-month dates remain in secure storage on the device so reinstalling does not restart the free month; they are not transmitted.

Android: Erase Setup & Alarms cancels wake and test alarms and removes setup and alarm-delivery records. Free-month eligibility and reminder state are kept separately on the device; this action does not reset eligibility or cancel an existing free-month reminder. Clearing Android app storage or uninstalling removes the app’s local data; Google Play purchase records remain with Google. These local actions do not remove messages or feedback you previously sent—use the deletion routes above for those.

Permissions

iPhone: Couples Alarm requests Alarm access when needed to schedule alarms. After setup, it may request notification access for optional free-month reminders. Reminder notifications contain no names, schedules, or listening results. You can change either permission in iPhone Settings; turning reminders off does not turn off your alarms.

Android: Exact alarms, notifications, and full-screen alarm access are separate controls. The app checks these and the high-priority alarm notification channel before scheduling. Notifications are part of alarm delivery, not just optional reminders. The optional reminder can be turned off separately in Settings → Free-month reminder. Android also provides background alarm playback and restart recovery. Review the controls in Settings → Alarm access and the support guidance before relying on a test alarm.